ServiceNow ITSM

  • June 15, 2022
  • Aelum Consulting

Deploying ITSM Implementation with Customer Service Management

IT Service Management IT Service Management (ITSM) refers to a group of products that are used to manage and support technical IT services. Technical services are a mix of internal […]

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  • April 11, 2022
  • Aelum Consulting

Why You Should Not Be Afraid Of Replacing Your Legacy ITSM?

You’re not alone if your ITSM systems can’t keep up with the speed of business. Legacy systems affect businesses worldwide, causing poor user experiences, a lack of agility and automation, […]

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  • January 20, 2022
  • Aelum Consulting

How Business Service Delivery Efficiency be Improved using ServiceNow ITSM?

  Digital Transformation is the primary key for businesses to ensure that they keep sustaining in this competitive environment. Traditional Business Service Delivery models are not well efficient to deliver […]

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  • December 7, 2021
  • Aelum Consulting

ServiceNow ITSM Change Management: The gatekeeper to all your IT changes

ServiceNow automates the business workflows and streamlines all the processes and operations in the organization.  It provides a wide range of solutions for organizations in different domains like IT, Human […]

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