We help fast-moving innovators scale with purpose through ServiceNow to streamline workflows, enhance productivity, and deliver exceptional experiences.
Achieve next level efficiency powered by AI solutions
We bring expertise and innovation with AI to deliver smarter, trustworthy and secure decision making and intelligent automation for your business.
Think big with Business Transformation Solutions
With a unique lens, we consult, strategize, and solve complex issues turning bold visions into actionable strategies for digital business transformation.
Why Aelum ?
We are a trusted ServiceNow Partner company helping businesses to achieve desired success with boutique mindset. We utilize our CoEs to deliver tailored solutions keeping innovation at the forefront and want enterprises to lead the next evolution along with us.
4.75
/5Customer Satisfaction Score
Elevating Satisfaction with Excellence
200
+ServiceNow Experts
We are focused on creating Customer-Centric Enviroment
100
+Projects Completed
Successfully Delivered for IT & Software Industry
Our Impact
We exist to create lasting value by solving complex challenges and empowering businesses to thrive.
Empowering Digital Transformation
We drive future-ready solutions, enabling businesses to embrace change and build a foundation for sustained growth.
Optimizing Operational Efficiency
We streamline workflows and processes, ensuring businesses achieve maximum productivity with minimal effort.
Accelerating Business Growth
We deliver forward-thinking strategies that ignite growth, ensuring businesses lead in their industries and beyond.
Our Services
With a passion for engineering and the potential to turn dreams into reality, we are packed with everything you need to simplify your experiences.
Consulting 
Resources 
Optimization
Support 
Implementation 
Our Focus Areas
Customers
We help you elevate customer experiences by delivering personalized, AI-driven solutions that enhance engagement, resolve issues faster, and build long-term loyalty.
Employees
We help your business fuel productivity, gaining 360-degree visibility with AI-powered solutions by delivering intuitive experiences that engage employees.
IT Operations
We help you automate and optimize your digital service operations to ensure seamless workflows, proactive issue resolution, and enhanced operational efficiency.
App Development
We help you accelerate app development by leveraging low-code or no-code platforms, enabling rapid deployment, customization, and scalability while reducing time to market.
Finance and Supply Chain
We streamline finance and supply chain processes with AI-enhanced solutions, improving accuracy, minimizing delays, and ensuring smooth, data-driven decision-making across your enterprise.
Cyber Security and Risk
We help protect your organization with end-to-end security solutions, proactively managing risks, ensuring compliance, and safeguarding critical data from cyber threats.
Leaders Choose Leaders
See how we help enterprises solve common challenges within key industries
ANSR enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
KPMG enhances service delivery with AI-led operations
Delving into the rising global trend of deepfakes, this whitepaper explores their societal and business impacts, along with strategies for mitigation
Redwood enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
Entain enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
From our ambitious clients
Listen our hard work from our satisfied clients
We couldn’t have asked for a better partner to make it happen.
Thanks to Aelum Consulting, we’re not just more efficient—we’re ready to scale and grow without limits. Their expertise in ServiceNow and CSM completely transformed how we handle our operations. They didn’t just provide solutions—they really understood our challenges and worked with us to tailor a platform that fit perfectly.
John Carter
Manager at XIAH
An amazing service
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John Carter
Manager at XIAH
New and Noteworthy Insights
Our expert-curated resource hub for actionable insights, innovative strategies, and best practices to drive business transformation.
Blogs
News
Webinar
Podcast
ServiceNow vs Salesforce: A Comparative Guide (2025)
Salesforce has been the blue-eyed boy for customer-facing businesses, on the flip side ServiceNow is not a household name anymore, it is transforming humdrum tasks that make modern enterprises tick. […]
What is ServiceNow: Guide Every Decision-Maker Should Have in 2025
“If you are struggling to find what exactly ServiceNow does that drives better business processes, this guide is for you.” Imagine you are part of a company’s IT team, and […]
The Ultimate ServiceNow Stats Library: Revenue, Facts, and Insights
ServiceNow, an AI-powered, once-in-a-generation, and fastest-growing platform, is the most exciting period of innovation history. It is a single pane of glass above the legacy systems, manual processes, and cumbersome […]
Virtual Agent ServiceNow Webinar
Discover the Power of ServiceNow’s Virtual Agent: Revolutionize Your Service Delivery! Revolutionize your service strategy with ServiceNow’s groundbreaking AI-powered Virtual Agent. Discover the transformative power of ServiceNow’s Virtual Agent in [...]
ServiceNow Tokyo Release
ServiceNow Tokyo Release brings you a new and improved user experience, with new features, improved reporting, and management capabilities. ServiceNow Tokyo Release is the latest ServiceNow release, which brings you [...]
Employee Workflows in ServiceNow
Are you worried about the impact of remote work on businesses and service delivery? So you are in the right place, See how ServiceNow provides the most effective employee workflows.
AI in the Modern Workplace: Enhancing Employee Productivity and Creativity
It all started when a large enterprise decided to implement generative AI for its day-to-day business operations and tasks. The goal was to streamline workflows, automate mundane processes like generating […]
Business Side and People Side: How AI Boost Productivity for Sarah & John
ABC Co., a mid-sized tech firm, was once a hive of innovation, but recently, it has been struggling to maintain high productivity and employee engagement. The turnover rates were rising, […]
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