Transformations Starts Here
We empower businesses to scale smarter using ServiceNow and innovative digital capabilities that create impactful, connected enterprise experiences.
Our expertise helps enterprises design experiences that engage your customers and turn brand the world trusts
Customer Satisfaction Score
4.80/5
Servicenow Experts
250+
We are focused on creating Customer-Centric Enviroment
300+
ServiceNow Implementations
Our Services
Powered by our strong ServiceNow alliance, we deliver expertise, strategy, and support to make digital transformation real.
Consulting
Our experts deliver customized strategies on ServiceNow solutions, empowering your business to achieve growth and innovation. Be it technical advice to industry know-how we can help.
Implementation
From initial setup to customization, we align the implementation with your unique business needs, ensuring businesses get the maximum value from ServiceNow investment.
Support & Maintenance
We help you monitor, optimize, upgrade and enhancements to maximize long-term value from your ServiceNow investment.
Pod as a Service
We offer flexible resource augmentation solutions, allowing you to scale your ServiceNow team as needed.
Consulting
Consulting Our experts deliver customized strategies on ServiceNow solutions, empowering your business to achieve growth and innovation. Be it technical advice to industry know-how we can help.
Implementation
Implementation From initial setup to customization, we align the implementation with your unique business needs, ensuring businesses get the maximum value from ServiceNow investment.
Support
Support We help you monitor, optimize, upgrade and enhancements to maximize long-term value from your ServiceNow investment.
Resource Augmentation
Resource Augmentation We offer flexible resource augmentation solutions, allowing you to scale your ServiceNow team as needed.
Industries We Serve
We understand the realities, challenges, and goals of modern enterprises, delivering tailored solutions that create meaningful business impact.
Manufacturing
Connecting operations, assets, and services to improve visibility, uptime, and performance.
BFSI
Powering secure, compliant workflows that streamline operations and elevate customer trust.
Telecommunications
Keeping networks reliable and customers connected through and intelligent, scalable operations.
Retail
Unifying stores, digital channels, and supply chains to deliver seamless customer experiences.
Quit Looking Around for Innovation & AI
We help you turn ideas into real solutions using AI, automation, and digital platforms that improve operations and drive measurable outcomes.
AI and Intelligent Systems
Intelligent Automation and Workflow
Low Code Development
Design and Digital Experiences
Leaders Choose Leaders
See how we help enterprises solve common challenges within key industries.
Unified IT and Customer Service Operations on ServiceNow for Virgin Mobile UAE
Reduced service friction improved operational efficiency, and enhanced customer satisfaction within six months of go-live.
730
Deflection in cases
1%
Reduction in agent attrition
0.2%
Reduction in unfavorable experiences
AI-Enabled Service Operations for ANSR
Leveraged automation and self-service to reduce manual effort and enhance service delivery across functions.
40%
Faster Resolution
50%
Improved Employee Satisfaction
68%
Reduced Operational Costs
Enterprise HR Policy Governance Transformation for Entain
Aligned policy lifecycle with knowledge visibility to ensure consistency, control, and better access management
Automated the entire policy lifecycle
Aligned HR policies with internal governance
Enabled controlled and role-based visibility of Knowledge Base
Streamlined Dealer Finance & Audit Operations for Maruti Suzuki
Enabled faster processing, real-time financial insights, and improved compliance across dealer networks.
Reduced Turnaround Time (TAT)
Enhanced Transparency& Audit Readiness
Instant view of financial exposure of all dealer channels
From our ambitious clients
Take a look at the testimonials of our satisfied customers
An amazing service
Aelum Consulting provided outstanding support during our Squadcast and ServiceNow integration. Their professionalism was evident in every interaction, and they consistently delivered changes within the agreed-upon timelines. We were particularly impressed with their flexibility and openness to feedback. The comprehensive documentation and regular updates.
Amiya Adwitiya
SquadCast’s CEO
Most Effective and Efficient
Aelum has the resources that understood my requirements and left no stones unturned to deliver the best of solution in the most effective and efficient manner. In my experience, Aelum is one of those rare organisations that show agility in the way they adapt to changing requirements, with absolutely no compromise in quality. They delivered on-time, every time!
Sushil Abraham
Intuitor’s CEO
Expert Level Technical Capability
Beniva Consulting Group has leveraged the expert support of Aelum Consulting for multiple development, system administration and ServiceNow implementation projects. Their technical capability is at an expert level, and Aelum’s leadership is very high integrity and customer oriented. This company will do great things.
Leonard Wiens
Beniva Consulting group’s CEO
Practical Management Approach
The management consulting company was impressed by Aelum Consulting’s technical knowledge and command of the tasks. The team focused more on core
app development then documentation. The project management style was practical and led to the timely certification of the app.
Manoj Kulwal
Riskspotlight’s CEO
New and Noteworthy Insights
Our expert-curated resource hub for actionable insights, innovative strategies, and best practices to drive business
How CIOs are Rethinking Business Transformation with Agentic AI
CIOs are entering a new chapter of business transformation, one where AI moves from passive support to active leadership in enterprise operations. The arrival of Agentic AI is reshaping how leaders think about technology, strategy, and value creation.
Let's Connect
Let us help you take the first step towards transformation
No Perfect Brief Needed
Start with what you know. We’ll structure the rest.
We Ask Better Questions
The kind that get to the real problem,
fast.
You Leave with Direction
Clarity, next steps, and what actually moves the needle.
