Insights and Update
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
Think about the last time a financial services interaction genuinely impressed you. Clients now expect
10 MIN READ
- Mukesh Matoria
Would you leave your factory gate open when no one’s present? Or let an unknown
6 MIN READ
- Divya Khandelwal
Insurance has always been a relationship business, but most insurers are still managing those relationships
8 MIN READ
- Divya Khandelwal
Organizations invest enormous time, money, and talent into strategic initiatives every year. Yet research consistently
8 MIN READ
All blog posts
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Customer service is no longer a side function focused on product queries; it has evolved
9 MIN READ
Salesforce has been the blue-eyed boy for customer-facing businesses, on the flip side ServiceNow is
17 MIN READ
If you are struggling to find what exactly ServiceNow does that drives better business processes,
18 MIN READ