ServiceNow GR C Implementation Partner
Transform risk into resilience with unified, AI-powered governance and compliance
Mitigate risk, improve compliance, and achieve endurance with ServiceNow GRC
Make risk-informed decisions and anticipate threats with ServiceNow GRC. Aelum helps enterprises build a resilient and compliant enterprise with AI insights, automated workflows, and connected data. Our certified GRC experts enable you to embed risk intelligence and workflows directly into your daily operational tools. From IRM, BCM to Third-Party Risk and Privacy Management, manage it all seamlessly to reduce risk exposure, ensure continuous compliance, earn customer and stakeholder trust.
Monitor risks & controls continuously with automated risk indicators
Simplify data sharing to cross leverage common data
Built-in dependency mapping and crisis impact visualization
Our ServiceNow GRC Services
End-to-end support to implement, optimize, and scale risk and compliance with ServiceNow
Consulting
Our GRC experts assess your current risk and compliance framework and define the right roadmap for success. We help you align processes, workflows, and governance to deliver faster and more risk-informed decisions and strengthen enterprise resilience.
Implementation
We deliver structured ServiceNow GRC implementations that fit your business needs. From configuration to workflow design across IRM, BCM, Third-Party Risk Management, and Privacy Management, we ensure a smooth rollout and quick adoption.
Support and Maintenance
Aelum remains a trusted partner post go-live, delivering continuous support, enhancements, and optimization to ensure your GRC platform grows and performs as your business evolves.
Resource Augmentation
Scale your GRC team with the right expertise, exactly when you need it. Aelum offers flexible access to certified ServiceNow GRC professionals, from short-term project assistance to dedicated expert pods, giving you the right skills exactly when you need them.
Consulting
Consulting Our GRC experts assess your current risk and compliance framework and define the right roadmap for success. We help you align processes, workflows, and governance to deliver faster and more risk-informed decisions and strengthen enterprise resilience.
Implementation
Implementation We deliver structured ServiceNow GRC implementations that fit your business needs. From configuration to workflow design across IRM, BCM, Third-Party Risk Management, and Privacy Management, we ensure a smooth rollout and quick adoption.
Support
Support Aelum remains a trusted partner post go-live, delivering continuous support, enhancements, and optimization to ensure your GRC platform grows and performs as your business evolves.
Resource Augmentation
Resource Augmentation Scale your GRC team with the right expertise, exactly when you need it. Aelum offers flexible access to certified ServiceNow GRC professionals, from short-term project assistance to dedicated expert pods, giving you the right skills exactly when you need them.
What to expect from ServiceNow GRC
ServiceNow GRC includes core capabilities that transform enterprise risk operations:
- Risk Management
- Compliance Tracking
- Security information and event management (SIEM)
- Audit Management
- Key Risk Indicators (KRIs)
- Policy Lifecycle Management
- Centralized Data Repositories
Unify governance, risk, and compliance in one platform
Why Choose Aelum
Why Aelum for ServiceNow GRC ?
Our deep expertise across experience transformation, workflow design, and enterprise service delivery helps organizations realize faster adoption and measurable outcomes with ServiceX.
AI-first approach to improve speed and service quality
Structured policies and procedures to identify, assess, and mitigate risks effectively across your enterprise
80+ GRC and ServiceNow certifications across our team
Tools to automate privacy assessments, ensure compliance, and embed privacy practices into your daily operations
60+ ITSM and ServiceNow certifications across our team
Delivery focused on real
outcomes
AI-first approach to improve speed and service quality
Clear visibility into SLAs, performance, and service health
Case Study
See how we help enterprises solve common challenges within key industries.
Unified IT and Customer Service Operations on ServiceNow for Virgin Mobile UAE
Reduced service friction improved operational efficiency, and enhanced customer satisfaction within six months of go-live.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
ANSR enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
ENTAIN enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
HSBC enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
Brands Who Trusted Us
We are proud to partner with some of the world’s most trusted brands, including Fortune 500 leaders who believe in meaningful transformation.
Frequently asked questions
What is the difference between ServiceNow GRC and ServiceNow IRM?
ServiceNow GRC covers Governance, Risk, and Compliance across your entire enterprise. It includes modules like Integrated Risk Management (IRM), Business Continuity Management (BCM), Third-Party Risk Management, Audit Management, and Policy & Compliance Management. ServiceNow IRM is a foundational module within GRC that specifically focuses on enterprise-wide risk management, operational risk assessment, and risk-informed decision-making.
How does ServiceNow GRC integrate with ServiceNow ITSM and ServiceNow SecOps?
ServiceNow GRC seamlessly integrates with ITSM and SecOps to create unified risk visibility. IT incidents and changes automatically feed into risk assessments, security vulnerabilities trigger risk evaluations, and compliance requirements flow into change management. This integration ensures IT operations remain risk-aware, security threats are managed within your risk framework, and compliance is embedded into daily workflows.
Can ServiceNow GRC help us comply with regulations like GDPR, NIST, or ISO 27001?
Yes, ServiceNow GRC includes pre-built frameworks and controls mapped to major regulations, including GDPR, NIST, ISO 27001, SOC 2, HIPAA, and more. It automates compliance workflows, tracks control implementation, manages policy acknowledgements, generates audit-ready reports, and provides continuous compliance monitoring.
What is Third Party Risk Management (TPRM), and do we need it?
TPRM manages risks from vendors, suppliers, and third-party relationships throughout their lifecycle, from onboarding to retirement. If your organization relies on external vendors for critical services, data processing, or infrastructure, you need TPRM. It automates vendor assessments, tracks compliance, monitors performance, and ensures third parties don’t become your biggest vulnerability.
What is the typical implementation timeline for a mid-to-large enterprise?
ServiceNow GRC implementation for mid-to-large enterprises typically takes around 45 days for an initial phase, depending on organizational complexity, number of modules deployed, and integration requirements. Phased implementations starting with IRM and Policy Management can go live faster, while comprehensive deployments including BCM, TPRM, Audit, and Privacy Management require additional time based on scope and customization needs.
How does ServiceNow GRC improve our Audit Management?
ServiceNow GRC streamlines audit management by automating audit planning, execution, and issue remediation. It centralizes evidence collection, tracks findings and remediation progress, provides real-time audit dashboards, integrates with risk and compliance data, and maintains audit trails automatically.
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