IT Service Management

  • June 15, 2022
  • Aelum Consulting

Deploying ITSM Implementation with Customer Service Management

IT Service Management IT Service Management (ITSM) refers to a group of products that are used to manage and support technical IT services. Technical services are a mix of internal […]

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  • April 11, 2022
  • Aelum Consulting

Why You Should Not Be Afraid Of Replacing Your Legacy ITSM?

You’re not alone if your ITSM systems can’t keep up with the speed of business. Legacy systems affect businesses worldwide, causing poor user experiences, a lack of agility and automation, […]

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