Insights and Update
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
Think about the last time a financial services interaction genuinely impressed you. Clients now expect
10 MIN READ
- Mukesh Matoria
Would you leave your factory gate open when no one’s present? Or let an unknown
6 MIN READ
- Divya Khandelwal
Insurance has always been a relationship business, but most insurers are still managing those relationships
8 MIN READ
- Divya Khandelwal
Organizations invest enormous time, money, and talent into strategic initiatives every year. Yet research consistently
8 MIN READ
All blog posts
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The automotive industry is at an inflection point, and the window to act is narrowing
7 MIN READ
CPQ software is a $3B market but choosing the wrong platform costs far more than
9 MIN READ
When you order a customized car, you pick the model, engine, colour, and add-ons, and
16 MIN READ
The bar for industrial customer experience has quietly but decisively shifted. Today’s customers expect instant
7 MIN READ
For years, Salesforce CPQ (originally SteelBrick) was the backbone of quoting for thousands of companies.
13 MIN READ
ServiceNow Knowledge has always been the stage where enterprise technology takes its next big leap.
11 MIN READ