ServiceNow Partner Portal

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What Is a ServiceNow Partner?

A ServiceNow Partner is an organization that has entered into a partnership with ServiceNow, a cloud-based software company that provides digital workflows for enterprise operations. It provides consulting, implementation, and managed services for ServiceNow customers. They offer various services, including strategy development, implementation, configuration, customization, integration, and ongoing support for ServiceNow products.

Relationship Between ServiceNow and Their Partners!

  • Technology consulting and implementation firms.
  • Independent software vendors (ISVs) with experience
  • Experts in implementing and supporting ServiceNow products.
  • Work closely with ServiceNow customers
  • Understand their business requirements, design & configure solutions
  • Provide ongoing support and maintenance
  • Have access to NOW platform training, support, & certification programs
  • Provide customers with various service options
  • Help to achieve the most value from their ServiceNow investment

Aelum Consulting- The Best Premier ServiceNow Partner in India

Aelum Consulting has a strong partnership with ServiceNow, which enables them to deliver high-quality solutions and services to their customers.

Through our partnership, we provide a range of services, including implementation, customization, & integration of ServiceNow products.

We also offer training and support services to help our customers get the most out of their ServiceNow investment.

In addition, we have a team of experienced consultants and developers certified in ServiceNow.

Our team has the expertise and knowledge to help a wide range of industries to implement & optimize Now solutions.

We have access to the latest ServiceNow products, tools, and resources through our ServiceNow partnership.

All this enables them to stay up-to-date on the latest trends and best practices in ServiceNow implementation and support.

How do you choose a ServiceNow partner?

Choosing a ServiceNow partner can be a crucial decision in the success of your platform implementation. Here are some key factors to consider when selecting a ServiceNow partner


Look for a partner with expertise in the specific ServiceNow products or modules you plan to implement. Make sure they have a good understanding of your industry and business needs.


Choose a partner with experience working with companies similar to yours in size, industry, and complexity. Ask for references and case studies to see their track record of success.


Consider the services the partner provides, including strategy development, implementation, configuration, customization, integration, and ongoing support. 


Check the partner’s certification status. ServiceNow partners must be certified to deliver services, so ensure they have the relevant certifications to provide the services you need.

Partnership level

ServiceNow has a tiered partner program based on the partner’s level of investment and expertise. Choose a partner that has achieved a high level of partnership status.

Culture and communication

Choosing a partner whose culture and communication style align with your organization is essential. Look for a partner that has a collaborative and transparent approach.


Compare the cost and value of each partner’s services to determine which partner offers the best value for your investment. Ensure their service offerings align with your business needs.

Frequently Asked Questions

We, Aelum Consulting, are a Premier ServiceNow Partner. What does that mean?  

ServiceNow recognizes our organization as having the highest level of partnership, expertise, and service offerings. We meet all the specific requirements, including having many ServiceNow-certified professionals, a strong track record of successful implementations, and a proven ability to deliver high-quality solutions and services to customers to become a Premier Partner.

As a Premier Partner, we are often the most strategic and experienced partners within the ServiceNow ecosystem and typically have access to advanced training and support resources from ServiceNow. We have also been recognized for our ability to deliver innovative and high-value solutions to customers often recommended by ServiceNow as trusted advisors for digital transformation initiatives.

Being a ServiceNow partner means a company has entered into a formal partnership agreement with ServiceNow. We at Aelum Consulting provide various services related to implementing, customizing, and supporting ServiceNow’s products to make your digital transformation smooth.  

We offer various services, including consulting, implementation, integration, training, and support, according to different industry types and specific organizations’ needs. There are several levels of partnership with ServiceNow, including Registered, Bronze, Silver, Gold, and Premier. Each level has different requirements and benefits, such as access to training and support resources, marketing and sales enablement tools, and co-selling opportunities with ServiceNow.

ServiceNow has a ‘global ecosystem’ of authorized partners, which includes Sales, Services, Technology, Service Providers, the Public Sector, and Authorized Training partners. These help customers boost the value of their ServiceNow experience and investment. 

ServiceNow has 1,600+ partners worldwide serving different organizations with an easy NOW platform implementation. Of these, only 230– including Aelum Consulting–are Premier ServiceNow partners.

ServiceNow picks the authorized partners based on a strict application review. All the new partners require to follow a complete ServiceNow training program. 

3 Segments of ServiceNow partners are as follows 

  • Premier

Organizations must develop 3-4 practices aligned to businesses, demonstrating a strong regional footprint to become a Premier ServiceNow partner. 

  • Specialist

Organizations must develop practices aligned to 1-2 business units to become specialist ServiceNow partners. 

  • Elite

Organizations must develop 5+ practices aligned to businesses and global scale to become elite ServiceNow partners. 

You can get the ServiceNow instances and modules that are effective, easy to maintain, and quick to upgrade. We ensure to keep the organization’s technical debt to a minimum and safeguard future upgradeability. 

Our customers have always shared the best value reviews for various types of support that our experts have provided them. Some of the highlights from their feedback are as follows 

  1. Expertise Aelum Consulting has a team of experienced consultants with expertise in various areas such as strategy, operations, technology, and finance. It allows the firm to provide its customers with valuable insights and advice to help them achieve their goals.
  2. Customized solutions Aelum Consulting works closely with its customers to understand their unique needs and challenges. It allows the firm to develop customized solutions tailored to each customer’s needs.
  3. Results-oriented approach Aelum Consulting focuses on delivering tangible results for its customers. The firm works with its customers to set clear objectives and metrics, then develops and implements strategies to achieve them.
  4. Innovative thinking Aelum Consulting is known for its innovative and creative thinking. The firm constantly looks for new and better ways to help its customers succeed and is not afraid to challenge conventional wisdom or try new approaches.
  5. Long-term partnership Aelum Consulting views its relationships with customers as long-term partnerships. The firm works hard to build trust and rapport with its customers and is committed to helping them achieve sustained success over the long term.

Aelum Consulting is a Premier ServiceNow Partner that supports various Now Platform services to help businesses achieve their goals. We help and support a wide range of customers regardless of their industries and business types. Some of the people who can benefit by taking services from us are as follows 

  1. Small businesses Often face unique challenges such as limited resources, lack of expertise, and limited access to capital. Our expert services can help small companies to navigate these challenges and develop strategies to improve their operations and grow their businesses.
  2. Startups Faces a range of challenges, including developing a business plan, securing funding, and building a customer base. We can provide startups with the expertise and guidance to navigate these challenges and build a successful business.
  3. Mid-sized businesses Often face challenges in scaling their operations, expanding their customer base, and managing their finances. Our services can help mid-sized enterprises to overcome these challenges and achieve their growth goals.
  4. Non-profits Organizations face unique challenges related to fundraising, grant writing, and program management. We can provide non-profits with the guidance and support they need to achieve their goals and serve their communities.
  5. Government agencies Face budgeting, project management, and stakeholder engagement challenges. Our services can help government agencies overcome these challenges and achieve their objectives.
  6. Family-owned businesses Enterprises often face challenges related to succession planning, family dynamics, and strategic planning. Our services can help family-owned enterprises to navigate these challenges and develop strategies to achieve long-term success.


In summary, our services help a range of customers achieve their goals and overcome their unique challenges. Whether you are a small business, a startup, a mid-sized company, a non-profit, a government agency, or a family-owned business, Aelum Consulting can provide you with the expertise and support you need to succeed.

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